Privacy Policy

Last updated: March 2, 2026

1. Introduction

Fire Ave ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the platform.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when registering for an account, including:

  • Name and email address
  • Profile information (artist name, bio, profile image)
  • Payment information (processed securely by Stripe/PayPal)
  • City and location preferences for chart placement
  • Social media links (optional)

Automatically Collected Information

When you access Fire Ave, we automatically collect certain information, including:

  • Device information (browser type, operating system, device type)
  • IP address and approximate geographic location
  • Usage data (pages visited, songs played, features used)
  • Cookies and similar tracking technologies

Audio Content

Artists who upload music to Fire Ave provide audio files and associated metadata (song titles, cover art, lyrics, genre information). This content is stored securely and distributed according to the artist's preferences.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain the Fire Ave platform
  • To process transactions and send related information
  • To send administrative information (updates, security alerts)
  • To personalize your experience and deliver relevant content
  • To generate city and genre-based music charts
  • To calculate and distribute artist earnings
  • To respond to inquiries and provide customer support
  • To enforce our Terms of Service and prevent fraud
  • To analyze usage patterns and improve our platform
  • To comply with legal obligations

4. Play Count and Analytics

Fire Ave tracks music plays to generate accurate charts and analytics. To ensure fair representation:

  • Plays are validated after 33 seconds of continuous playback
  • IP-based rate limiting prevents artificial inflation (one valid play per IP per song every 4 hours)
  • Play data is used to rank songs on city and global charts
  • Artists can view aggregated analytics through their dashboard

We do not sell or share individual listening history with third parties for advertising purposes.

5. Information Sharing

We may share your information in the following circumstances:

Service Providers

We share information with third-party vendors who perform services on our behalf, including payment processing (Stripe, PayPal), cloud storage (AWS), and email delivery.

Public Profiles

Artist profiles, uploaded music, and associated information (artist name, bio, social links) are publicly visible on the platform.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights and the safety of our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.

6. Cookies and Tracking Technologies

Fire Ave uses cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your language and region preferences
  • Analyze site traffic and usage patterns
  • Prevent fraud and enhance security

You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality of the platform.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure password hashing (bcrypt)
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure cloud infrastructure with regular backups

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion:

  • Profile information is removed within 30 days
  • Uploaded music and content is removed within 30 days
  • Transaction records are retained for 7 years for legal/tax purposes
  • Anonymized analytics data may be retained indefinitely

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing of your data
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising CCPA rights

Fire Ave does not sell personal information to third parties.

11. International Users

Fire Ave is operated from the United States. If you access Fire Ave from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using Fire Ave, you consent to such transfer and processing.

For users in the European Economic Area (EEA), we process data based on legitimate interests, contractual necessity, consent, or legal obligations as appropriate.

12. Children's Privacy

Fire Ave is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete it. If you believe we may have information from a child under 13, please contact us.

13. Third-Party Links

Fire Ave may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Fire Ave after any changes indicates acceptance of the updated policy.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Fire Ave Privacy Team

[email protected]